Tom Gerken Technology reporter Getty Images Adidas has disclosed it’s been hit by a cyber attack in which customers’ personal information has been stolen. The sportswear giant said criminals had obtained “certain consumer data” which “mainly consists” of the contact information of people who had been in touch with its help desk. Adidas said passwords...
Joe Tidy Cyber correspondent, BBC World Service Getty Images Cyber criminals have told BBC News their hack against Co-op is far more serious than the company has previously told the public. Hackers contacted the BBC with proof they had infiltrated IT networks and stolen huge amounts of customer and employee data. After being approached on...
Sky has said 2,000 call centre jobs are at risk under plans to move more of its customer service online. The media and telecoms company plans to close three of its 10 UK customer service centres, it said on Thursday, citing changing consumer preferences and declining call volumes. The planned cuts – which would see...